Support for DocuPay

Last Updated: November 7, 2025

Thank you for using DocuPay! DocuPay is designed to help you quickly create, edit, and share invoices — all stored locally on your device. We do not collect or store any of your information. Your data is yours only, and remains fully under your control.

1. Contacting Support

If you need help, have questions, or want to report an issue, you can reach us by email. We typically respond within 24–48 business hours.

Email: mrcreator1software@gmail.com
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (UTC)

For the fastest response, please include:

Your device type (e.g., iPhone 13, iPad Pro)
Your iOS version
The DocuPay app version
A brief description of the issue
Screenshots (if possible)

2. Frequently Asked Questions (FAQs)

How do I create a new invoice?

Open DocuPay and tap “New Invoice.” Enter your customer details, add item descriptions and prices, and the total will be automatically calculated.

Where are my invoices stored?

All invoices created in DocuPay are stored locally on your device. Nothing is uploaded or shared unless you choose to export or share the file.

How do I export or share an invoice?

After creating an invoice, tap “Export” to save it as a file or share it using available share options on your device (e.g., AirDrop, email, messaging apps).

Does DocuPay require an internet connection?

Yes. To verify your license key.

I deleted the app. Are my invoices still available?

If the app is deleted, files stored only inside the app will be removed. To prevent loss, always export and back up your invoice files manually to your preferred storage location (e.g., Files app, iCloud Drive, email, etc.).

Does DocuPay collect any data?

No. DocuPay does not collect, store, track, analyze, or upload any data. For more details, see our Privacy Policy.

3. Feedback and Suggestions

We love hearing from our users. If you have ideas for improvements or new features, please email us at:

mrcreator1software@gmail.com